Privacy Notice

Last updated: 12th May 2018

This Privacy Notice has been created to make you, a website user, customer, prospective customer or supplier, aware of how Kabo Creative processes your personal data. We will continue to keep this Privacy Notice updated.

We are committed to providing accurate information to help you to make an educated decision about how, and where, your personal information is stored, processed and used.

Contacting Kabo Creative

You may contact the data controller at Kabo Creative using the following details.

Controller: Penni Stanton
Email: info@kabocreative.com
Postal address: Kabo Creative Limited, Church Close, Church End, Hilton, PE28 9NJ

When does Kabo Creative process your data?

We will collect and process your data when you:

  • Email or telephone us directly
  • Meet us in person and provide your information to us directly
  • Use a contact form or the live chat functionality on the kabocreative.com website
  • Become a customer of Kabo Creative
  • Technical data will be collected, such as your IP address, when you use the kabocreative.com website

We will never sell your personal information to any third parties. Your information will be shared with our data processors as defined in the section below, ‘How does Kabo Creative process your data’.

How does Kabo Creative process your data?

We collect and process your personal data when you use the kabocreative.com website, or when you contact us by telephone or email. We also process your data when you enter into a contract as a customer or supplier of Kabo Creative.

If you have any questions about how we are processing your data, please contact us using the details provided above.

Responding to and processing email communications or telephone numbers

Legal Basis: Contract
Recipient(s) of your data: Microsoft
Retention period: 5 years after last communication

Responding to and processing email communications or telephone numbers of customers
Legal Basis: Contract
Recipient(s) of your data: Microsoft
Retention period: 5 years after the end of the final contract or invoice
Storing access to online services for contract purposes, such as password details to customer websites
Legal Basis: Contract
Recipient(s) of your data: LogMeIn Inc. USA – Privacy Shield
Retention period: 1 year after the end of the final contract or invoice
Providing a functional website via cookies
Legal Basis: Legitimate interest – website usage and access
Recipient(s) of your data: For full list please see our cookie policy
Retention period: Dependent on individual cookie, full details in cookie policy
Providing a secure website using IP addresses
Legal Basis: Legitimate interest – website usage and access
Recipient(s) of your data: Defiant Inc. USA Awaiting copy of Privacy Shield
Retention period: 1 year after the last website visit
Note: we are awaiting the data retention tool from the relevant plugin author. As soon as available, the retention period will be set. The Kabo Creative website has been operating since October 2017, and as such no IP address data has been held for more than one year at this point.
Offering a contact form on our website

Legal Basis: Contract
Recipient(s) of your data: UKDedicated Ltd.
Retention period: 1 year from date of using the contact form
Note: we are awaiting the data retention tool from the relevant plugin author. As soon as available, the retention period will be set. The Kabo Creative website has been operating since October 2017, and as such no data provided through a contact form has been held for more than one year at this point.

Website backups

Legal Basis: Legitimate interest – website usage and access
Recipient(s) of your data: UKDedicated Ltd.
Retention period: 30 days

Enabling blog comment subscriptions – currently not operating
Legal Basis: N/A
Recipient(s) of your data: N/A
Retention period: N/A
Note: prior to GDPR we allowed blog commenters to subscribe, allowing you to be notified by email when your comment was replied to, or another comment was posted on the same blog post. We have been unable to find a service provider who are clear enough about how, where and for how long they store your data in order to provide this service. We hope to bring this service back to our website in the future.
Live chat

Legal Basis: Contract
Recipient(s) of your data: Drift.com, Inc. USA – Privacy Shield
Retention period: 1 year
Note: we are awaiting the data retention tool from the relevant plugin author. As soon as available, the retention period will be set. The Kabo Creative website has been operating since October 2017, and as such no data provided through a contact form has been held for more than one year at this point.

Additional information on digital marketing tools
The Kabo Creative website uses Google Analytics and Facebook Advertising. Both place cookies on your browser as detailed in our cookie policy.

We use the Universal Analytics version of Google Analytics, which anonymises your IP address. No personal information will be stored by Google Analytics for any longer than 26 months.

For full information on how Google and Facebook process your information, and how you can edit these settings, please visit their respective policies:

We do not collect or process any sensitive personal information (such as your race, sexual orientation, information about your health, etc.) and neither do we intend to collect or process any personal information belonging to a child.

Our services, products and offering are exclusively aimed at adults for business purposes. Please do not provide your details to us in any format if you are aged under 18.

Your rights

You have the following rights under the General Data Protection Regulation:

The right to request access to your personal data
You have the right to know what data of yours we are processing and why we are processing it.

We will provide a copy of this data in a widely used machine-readable format within 30 days without charge unless your request is exceptionally large or frequent. We will inform you if this is the case.

The right to rectification of your personal data
Please contact us via email or in writing to update your personal data.
The right to erasure (to be forgotten)

You have the right to request that we delete personal data that we process on you if:

  • We don’t need the data anymore
  • If you withdraw your consent for us to process your personal data
  • If you object to our processing and we don’t have a legitimate ground to process it
  • If we are processing your personal data unlawfully
  • If we must delete the data due to a legal obligation
The right to restrict or suspend processing
You have the right to request that we restrict or suspect our processing of your personal data under certain circumstances.
The right to data portability
In certain circumstances, you have the right to ask that we transfer any personal information that you have provided to us to another third party of your choice.

Revisions to the Privacy Notice

Updated 12th May 2018
Full revision of privacy notice in line with the General Data Protection Regulation (GDPR)

Created 31st October 2017
First privacy notice.

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